The Q3 2024 benchmarking report for UK fitted furniture brands has just been published. Learn how the top 6 UK fitted furniture brands perform across the digital space.
The latest Q3 2024 benchmarking report for UK fitted furniture brands has just been published. It covers the 6 largest fitted furniture brands in the UK, including Sharps Bedrooms, Neville Johnson, Hammonds Furniture, Sliderobes, Strachan Furniture Makers, and Online-Bedrooms.co.uk.
The research gives an inside track on who is winning the biggest share of voice online and quantifies the gaps, risks and missed opportunities for other fitted furniture brands to win brand exposure, drive online views, and ultimately win purchases. The report highlights quick wins that will improve enquiries from your online strategy and identifies the barriers that may be reducing your site’s ability to optimise digital performance.
To see a preview and contents page of the Q3 report, click here. To get a copy of the full report and the key takeaways, please complete the enquiry form or schedule a call.
For a glance into just six of the metrics we evaluated these top 6 fitted furniture brands on, check out our quick-look table below;
Continue reading for further detail on this quarter's best and poorest-performing UK fitted furniture brands or request a copy of the report for the full review.
The 70+ pages of research benchmarks each retailer based on 50+ metrics and indicators of successful digital strategy, including organic visibility, domain authority, paid media ads, conversion performance, technical performance, site speed, universal search, content, social ads, accessibility, and mobile performance.
Some of the leading players in the space are high spenders on paid media channels such as Google, Bing and Facebook - but have a poor or sub-optimal conversion improvement strategy. Without an optimised, sophisticated conversion strategy that maximises the conversion rate, the return on investment is unsustainable or will underperform. Scaling spend on paid media is not achievable unless the conversion rate delivers optimal performance in the sector. Some in the space have paid media spend levels from £30k+ per month but dedicate minimal resources and budgets to conversion testing. Given the cost per clicks on ad networks will continue to rise, we recommend spending at least 10% of your paid media budget on ongoing conversion optimisation testing schedules to ensure your paid media ROI maintains long-term viability, competitive advantage, and sustainability.
Savvy digital marketers know that having a technically sound website is an essential component of a successful fully integrated digital strategy - plus a site capable of maximising conversion performance. For fitted furniture brands, they'll want to ensure key informational pages, such as pricing, payment options, and delivery and installation estimates, are clearly signposted and not blocked off by 4xx errors.
This quarter, Hammonds Furniture flagged 1,854 4xx errors — the highest of all fitted furniture brands. This company should assess any broken links and update them accordingly and address any external links, too.
When 62% of consumers are less likely to convert if they have a negative mobile site experience, ensuring that your site is quick and easy to load will see a significant improvement on your overall conversion rates. Fitted furniture brands may be tempted to include high-quality videos and images on their sites, to entice customers, but each brand must ensure that these are appropriate sizes that will not slow down mobile devices.
In our previous report, Strachan Furniture Makers reported the slowest mobile site speed (20). This quarter, this UK fitted furniture brand has increase its mobile site speed to 26, and Online-Bedrooms.co.uk flagged the slowest mobile sited (23). Upon closer inspection, this brand should reduce its page weight to prevent consumers from becoming frustrated at slow download speeds.
Domain authority (DA) is an essential metric for measuring the effectiveness of SEO performance and helps create a reliable overall gauge of how effective your site is at achieving organic traffic, i.e. ‘free’ traffic that isn’t gained through sponsored ads. By working with a digital PR specialist, fitted furniture brands can look at link reclamation, in addition to out-of-the-box thinking to develop exciting PR campaigns that tie into their product lines.
A ‘good’ DA really comes down to how your competitors are performing, however, it’s generally considered average between 40 and 50, good between 50 and 60, and excellent above 60. The DA for this quarter ranged between 57 and 15 — a decrease in performance from our last audit, where the range was between 75 and 20. Strachan Furniture Makers continues to have the lowest DA score. This fitted furniture brand also reported the fewest number of backlinks, and it should consider guest posting on website with a similar target audience to help make improvements in this area.
A strong organic performance is strategically important as it ensures your site ranks above competitors for core, transactional keywords. When 93% of your customers won’t go past the first page of Google, your absence or lack of targeting for essential keywords will cost you conversions. Following the lockdown and Covid boom of home improvement, we have seen falls in organic traffic across all sectors within the space.
Five of the 6 brands reported a decrease in organic mobile traffic, with Strachan Furniture Makers seeing the most significant loss (-31%). Alternatively, one 2 brands saw a decrease in organic desktop traffic, with Strachan Furniture Makers also seeing the biggest loss on this device (-22%).
Google Universal Search Results are an evolving opportunity to make your pages visible on a SERP (Search Engine Results Page). Universal results often appear before traditional listings and are eye-catching for users. Universal search results refer to rankings on a SERP that are not the traditional ‘blue line’ Google link, and a retailer can appear for universal search results without being strong in standard rankings. 'Reviews' and 'images' are both great options for fitted furniture brands, enabling them to give users a good perception of their service and products directly from the SERP.
Sharps Bedrooms remains at the top of the leaderboard with the most Universal Search appearances (5,391). It saw the majority of these appearances from ‘images’ (4,900). On the other hand, Sliderobes reported the fewest Universal Search appearances (450), and it should encourage customers to leave online reviews to help make improvements in this category.
Longtail keywords are often considered high intent and potentially more likely to convert as a searcher is being more specific. Optimising for longtail keywords also puts your content strategy in a strong position to rank for new search terms as they enter Google’s index. Fitted furniture brands will want to pay particularly close attention to phrases that indicate a high-purchase intent, such as 'quick installation', 'payment plans', and '12 year guarantee'.
Sharps Bedrooms continues to see the most longtail keyword appearances for position 3 (710) and positions 4–10 (918). On the other hand, Sliderobes flagged the least longtail keyword appearances for position 3 (16) and positions 4–10 (82). This brand should evaluate the longtail keyphrases it’s using to ensure this is reaching its target audience.
With the number of Facebook users in the United Kingdom (UK) hitting over 44 million users in 2023, it is not surprising that companies have jumped at the opportunity to advertise on the social media platform. Facebook’s UK digital advertising revenue has been estimated to have breached 2.6b GB pounds in 2019. Facebook ads are an opportunity to show the high quality, appealing furniture on offer from these fitted furniture brands, and engage potential customers through social media. Facebook ads are an opportunity to show the high quality, appealing furniture on offer from these fitted furniture brands, and engage potential customers through social media.
We’ve included 3 examples of Sliderobes sponsored Facebook posts. This UK fitted furniture brand used vertical videos (a great strategy to target users on a mobile), though it should limit the amount of text to no more than 3 lines to help with scannability.
When it comes to social media and on-site content strategies, it is important to release content that has a longer shelf life. An article is considered 'evergreen' if it has maintained its relevancy to an audience for a long period of time. It's great for your engagement, but great for Google too, who will recognise content that achieves traffic over a long period. Pinterest is a useful platform for fitted furniture brands to consider, as it boasts a comparatively more affluent audience than other platforms, who are immersed in the decision-making stage of purchasing.
Sharps Bedrooms continues to have the largest Facebook page (51,300 Likes), while Hammonds Furniture continues to have the biggest Instagram account (90,400 followers). All brands should focus on uploading content regularly that isn’t just self-promotional but also benefits their social media followers.
About 20% of people in the UK have a disability – 2 million of which are people living with sight loss. In addition, 1 in 12 men and 1 in 200 women have some degree of colour vision deficiency. Fitted furniture brands may include accessibility as a key feature in their product lines, so this should be extended to their digital presence to make sure their brand is welcoming at any touchpoint.
In our previous audit, Hammonds Furniture reported the most accessibility alerts (54), which it’s reduce to 52 this quarter. However, this brand reported 55 contrast errors, which it should look to reduce to ensure it’s catering for those with colour deficiencies.
To get a copy of the full report, please complete the enquiry form. If you want to talk to us about accelerating your digital performance, please call us on 01543 410014 or schedule a call with Mike Movassaghi.
Photo by Huy Nguyen on Unsplash