The Q3 2024 benchmarking report for UK bike retailers has just been published. Learn how the top 10 UK bike retailers perform across the digital space.
The latest Q3 2024 benchmarking report for bike retailers has just been published. It covers the largest 10 bike retailers, including Evans Cycles, Wiggle, Chain Reaction, Tredz Bikes, Merlin Cycles, SIGMA Sports United, Leisure Lakes Bikes, Tweeks Cycles, Winstanleys Bikes, and Wheelbase Shop.
The research gives an inside track on who is winning the biggest share of voice online and quantifies the gaps, risks, and missed opportunities for other bike retailers to expand brand awareness and enhance their website navigation, speed, and more to increase traffic and conversions. This report also highlights quick wins that will improve enquiries from your online strategy and identifies the barriers that may be reducing your site’s ability to optimise digital performance.
To see a preview and contents page of the Q3 report, click here. To get a copy of the full report and the key take-aways, please complete the enquiry form or schedule a call.
Q3 2024 Winners LEaderboard
For a glance into just 6 of the metrics we evaluated these top 10 bike retailers on, check out our quick-look table below;
Continue reading for further detail on this quarter's top and poorest-performing online learning providers, or request a copy of the report for the full review.
What The Industry Research Report Covers
The 70+ pages of research benchmarks each brand based on 50+ metrics and indicators of successful digital strategy, including organic visibility, domain authority, paid media ads, conversion performance, technical performance, site speed, universal search, content, social ads, accessibility, and mobile performance.
Driving Optimal ROAS from Paid Media Channels
Some of the leading players in the space are high spenders on paid media channels such as Google, Bing & Facebook - but have a poor or sub-optimal conversion improvement strategy. Without an optimised, sophisticated conversion strategy that maximises the conversion rate, the return on investment is unsustainable or will under-perform. Scaling spend on paid media is not achievable unless the conversion rate delivers optimal performance in the sector. Some in the space have paid media spend levels from 30k+ per month but dedicate minimal resources and budgets to conversion testing. Given the cost per clicks on ad networks will continue to rise, we recommend spending at least 10% of your paid media budget on ongoing conversion optimisation testing schedules to ensure your paid media ROI maintains long term viability, competitive advantage, and sustainability.
Technical Website Compliance
Savvy digital marketers know that having a technically sound website is an essential component of a successful fully integrated digital strategy - plus a site capable of maximising conversion performance. Bike retailers should monitor website errors to deliver a quality user experience, which includes fixing broken links to help with SEO, organic search traffic, crawability, and more.
Wiggle flagged 82 4xx errors — the highest of all bike retailers. This company should replace or update any broken links to prevent customers from becoming frustrated and potentially leaving the website.
Site Speed & Conversion Rate Performance
When 62% of consumers are less likely to convert if they have a negative mobile site experience, ensuring that your site is quick and easy to load makes a significant improvement on your overall conversion rates. Page speed makes a big difference as to whether a consumer will remain on the website or potentially visit it again. All bike retailers should undergo methods to increase site speed, such as using a mobile-friendly theme and including lazy loading.
The mobile site speed for this quarter ranged between 49 and 2, with Wheelbase Shop reporting the slowest site speed. This bike retailer can make adjustments to its website by reducing image size and eliminating the amount of page weight on its product pages.
Building Competitive Advantage with Domain Authority
Domain authority is an essential metric for measuring the effectiveness of SEO performance, and helps create a reliable overall gauge of how effective your site is at achieving organic traffic, ie. ‘free’ traffic that isn’t gained through sponsored ads. Page speed makes a big difference as to whether a consumer will remain on the website or potentially visit it again. All bike retailers should undergo methods to increase site speed, such as using a mobile-friendly theme and including lazy loading.
A ‘good’ DA really comes down to how your competitors are performing, however it is generally considered average between 40 and 50, good between 50 and 60, and excellent above 60. The DA for this quarter ranged between 71 and 33, with Winstanleys Bikes reporting the lowest DA score. This bike retailer received backlinks from the fewest number of backlinks, and it’s important that all brands aim to receive backlinks from a variety of domains to help with their DA score.
Organic Performance – Mobile & Desktop
A strong organic performance is strategically important as it ensures your site ranks above competitors for key, transactional keywords. When 93% of your customers won’t go past the first page of Google, your absence or lack of targeting for essential keywords will cost you conversions. During the cost-of-living crisis, we can expect to see a fluctuation in organic traffic on both devices, given that consumers are being more cautious of spending their money. However, bike retailers can see follow a strategy to increase their organic traffic, such as creating high-quality content and following a keyword strategy.
All bike retailers reported more organic traffic on desktop, which isn’t surprising given that desktop devices have a larger screen for viewing products. However, all bike retailers should look for ways to increase organic traffic on mobile, given that people use their mobile for internet searching more than on desktop.
Universal Search Opportunity
Google Universal Search Results is an evolving opportunity to make your pages visible on a SERP (Search Engine Results Page). Universal results often appear before traditional listings and are eye-catching for users. Universal search results refer to rankings on a SERP that are not the traditional ‘blue line’ Google link, and a brand can appear for universal search results without being strong in standard rankings. To help increase rankings in SERPs, bike retailers should focus on ‘images’ and ‘reviews’, which requires optimising visuals and encouraging past customers to leave an online review.
Evans Cycles reported the most Universal Search appearances (32,946), with the majority of these coming from ‘reviews’ and then ‘images’.
The Longtail Keyword Opportunity
Longtail keywords are often considered high intent and potentially more likely to convert as a searcher is being more specific. Optimising for longtail keywords also puts your content strategy in a strong position to rank for brand new search terms as they enter Google’s index. Bike retailers should have a longtail keyword strategy to help increase their organic traffic and searchability online. Phrases they could use may increase ‘sports hybrid bikes’, ‘full suspension mountain bike’, and more.
Tredz Bikes reported the most longtail keyword appearances for position 3 (2,468) and positions 4–10 (7,740). Alternatively, Wiggle saw the fewest appearances, with 79 in position 3 and 45 in positions 4–10. Investing in research tools to identify relevant longtail keywords can help this brand and other brands to increase their results.
Facebook Adverts
With the number of Facebook users in the United Kingdom (UK) hitting over 44 million users in 2023, it is not surprising that companies have jumped at the opportunity to advertise on the social media platform. Facebook’s UK digital advertising revenue has been estimated to have breached 2.6b GB pounds in 2019.
We’ve included examples of Tredz Bikes’ sponsored Facebook posts. This bike retailer included line breaks in its written content to help with scannability for social media users.
Top Social Shares & Content
When it comes to social media and on-site content strategies, it is important to release content that has a longer shelf life. An article is considered 'evergreen' if it has maintained its relevancy to an audience for a long period of time. It's great for your engagement, but great for Google too, who will recognise content which achieves traffic over a long period of time. Bike Retailers can create shareable social content that details new stock, the latest industry news, and information that’s relevant to their target audience.
Chain Reaction has the largest Facebook page (993,200 Likes) and Instagram account (237,900 followers). It’s important that all brands follow a consistent social media strategy and post regularly to develop a relationship with their followers.
Website Readability & Accessibility
20% of people in the UK have a disability – 2 million of which are people living with sight loss. In addition, 1 in 12 men and 1 in 200 women have some degree of colour vision deficiency. When websites aren’t designed to meet these needs, brands lose customer interest as they turn elsewhere. Websites that aren’t accessible can frustrate consumers, resulting in them losing trust in your brand. Bike retailers should regularly assess their contrast errors, accessibility alerts, and errors to avoid negatively impacting readability for those with a colour vision deficiency or those using a screen reader.
Wheelbase Shop flagged 129 accessibility alerts, with the majority of these due to very small text. Increasing the font size will enhance readability for those using a screen reader.
Get the full 70-page Q3 2024 Report
To get a copy of the full report, please complete the enquiry form. If you want to talk to us about accelerating your digital performance, please call us on 01543 410014 or schedule a call with Mike Movassaghi.
Photo by Amin Hasani on Unsplash
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