Join ClickThrough, as we celebrate the promotion of Chris Roberts to Managing Director.
ClickThrough’s Chris Roberts has been promoted to the position of Managing Director, reporting to CEO Phil Robinson, in order to fulfil the agency’s plans for expansion and goal of accelerating growth for clients.
The appointment concludes a 15-month process to develop a leadership team to support ClickThrough’s momentum. ClickThrough’s founder, Phil Robinson, will continue to perform the role of CEO - with a greater focus on innovation and strategic development of the business.
In the new role, Roberts will take on responsibility for the delivery of the agency’s strategic objectives and performance. He was previously the Director of Client Services, where he was instrumental in establishing a client services function to elevate service levels.
ClickThrough’s CEO, Phil Robinson said, “Given our expansion and future growth plans – we needed to appoint a Managing Director with the experience and leadership capability to fulfil these ambitions. Since Chris joined the agency he’s been transformative within our client services and delivery function. This promotion was well-deserved and I am very grateful for the positive impact he has made to date.”
Of his promotion, Roberts said, “There was a great foundation in place in the delivery team when I joined that we’ve managed to build upon over the last year, despite all the uncertainty 2020 brought. I’m really looking forward to using this broader remit to drive the agency further forward and working with the leadership team here to deliver a number of key initiatives.”
As a direct result of Roberts’s appointment to Managing Director, Client Operations Director Jade Coleman has been promoted to Director of Client Services.
Roberts said, “Jade has been instrumental in helping to deliver a number of key projects and driving change within the agency, so for me was a natural choice to step into the Client Services Director role”
Coleman responded, “I’m looking forward to working across our whole client services function to push our 2021 digital offering. We have reinvented the way how we operate over the last 18 months, creating our Client Experience Blueprint. I cannot wait to bring all of these efforts to life and continue to deliver the best possible service to our clients.”